Our vacancies

Click each job title to read a full description of the role and to download a person specification and application form.

Find out more about our local offices, read about the services we offer or discover other ways to get involved in our work.

Current Vacancies

  • Trust & Foundations Manager

    This is an exciting time to be a part of Contact a Family’s fundraising team as we seek to build on our strong trust, foundations and major donor performance to date, and grow and diversify income in order to support more families of children with a disability. You will maintain and grow a portfolio of trusts and foundations, securing five- and six-figure gifts for a range of exciting and much-needed projects for families and children across the UK. As well as preparing compelling proposals and reports meeting funder deadlines, you will create strong relationships, building support for our work from funding organisations, trustees and individual philanthropists or major donors.

    City Road, London

    NJC Scale 36 – 39 (£35,000 to £37,936)

  • Carers Support & Programme Delivery Officer (Western Trust)

    The Me Myself I & Us Project aims to make a real difference to the lives of family carers involved in caring for a child with a disability and / or life limiting condition through the delivery of a range of personal development solutions aimed at improving the physical, emotional, mental and holistic wellbeing of family carers. Working as part of a close knit, dynamic, highly motivated team, the post holder will provide on-going support to family carers including parents and siblings involved in caring for a child with a disability and / or life limiting condition primarily through one to one mentoring, the delivery of approved group based personal development programmes & structured Me-Time activities.


    £22,660 (pro rata £11,330 based on 17.5 hours per week)

  • Helpline Parent Advisor (Sessional)

    Contact a Family has been providing high quality advice and information to families with disabled children for many years. We act as a one-stop-shop for families to get advice and information on any aspect of their rights and entitlements. Our helpline and online service has the Helpline Partnership Quality Mark. This job involves a combination of telephone/online advice work – answering enquiries by telephone, email or social media. The tasks that you might find yourself doing are: a) Advising a parent who calls our free helpline by phone, about criteria for claiming key benefits including Disability Living Allowance and Carer's Allowance. b) Advising a parent on their rights to services from the local authority and the NHS, including specialist equipment, short breaks and direct payments/personal budgets. c) Following up a complex enquiry and providing a response by email or letter. d) Signposting parents to sources of support, including local parent groups or national condition specific organisations. e) Keeping an accurate record of the enquiries you have dealt with and entering these on our database

    City Road, London

    NJC scale – 26 to 30 - £14.72 to £16.60 per hour

  • Parent Advisor - Helpline (Fulltime)

    The post holder will be working daily on the rota for Contact a Family helpline. Helpline opening hours are 9.30-5pm Monday – Friday. The main responsibility is to respond to helpline enquiries on all aspects of caring for a disabled child in the UK. Providing advice and information about conditions and disabilities as they affect children; details of support groups; and statutory support such as, benefits, and getting practical help from social services.

    City Road, London

    NJC scale 26 to 30 - £26,797 to £30,220

  • Parent Advisor - East of England (Norfolk/Suffolk)

    - To work with families with disabled children across the region to ensure they have access to information and support with a focus on equipping them with the information, skills and confidence to participate in the new SEN systems being implemented across England through the period 2014-2018 - Support parents to develop the skills, knowledge and confidence to make decisions which are right for their families - Support with design and delivery of a programme of workshops, information events and activities to both parents and professionals that empower, inform and build confidence.

    Homebased, East of England

    NJC Points 26 - 30 (£23,398 - £26,821)