Our services

We support families with the best possible guidance and information. We bring families together to support each other. And we help families to campaign, volunteer and fundraise to improve life for themselves and others.

We support families

  • Contact a Family helpline
    Our freephone helpline advises thousands of parents each year on all aspects of caring for a disabled child.
  • Website and parent resources
    Our website has information on issues such as education, benefits and family life, and our parent resources cover a range of topics including health and social care services.
  • Workshops and information sessions
    We run workshops and information sessions for parents across the UK.
  • Medical information
    We provide up-to-date and validated information on hundreds of disabilities and conditions, their symptoms, treatment and the support available.
  • Our hospitals and hospices project
    Our parent advisers are now based at six children's hospitals across the UK, providing families with emotional and practical support when they need it most.

We bring families together

  • Parent support groups
    We support local and national groups in their work bringing parents carers together for practical and emotional support.
  • Contact a Family in your area
    Our offices across the UK organise family fun days and outings so parents can make new friends and socialise.
  • SENDirect
    Our SENDirect service allows parents to review services and share recommendations with others.
  • Working with professionals
    As well as supporting families, we help a wide variety of professionals in their work with disabled children.

We help families take action for others

  • Campaigns
    We are a force for change and campaign with families to remove the barriers they face every day.
  • Parent carer participation
    We support the development of parent carer participation, a process in which parents work together with professionals to make improvements to local services.
  • Volunteering
    Our volunteering opportunities allow parents to give some of their time to support our work.
  • Research
    We give families the chance to contribute to our research and surveys so that we understand the scale of some of the issues they face.  
  • Fundraising
    We couldn't support families of disabled children without our generous supporters and determined fundraisers.